Ordyss is excited to announce it has agreed to a purchase agreement with Australia’s #1 MSP for small-to-medium businesses, First Focus.  Established in 2003, First Focus is a privately-owned company and Australia’s #1 Rated Managed Service Provider offering the full range of services across IT support, security, cloud, connectivity, communications and more.

For many years, Ordyss’ vision has been to expand its reach to allow us to offer national clients the same high quality of personalised service enjoyed by our Queensland clients.  Joining forces with First Focus allows us to deliver that with a combined team of over 220 people operating from 10 locations across Australia, New Zealand and the Philippines.

The acquisition provides tangible benefits to Ordyss clients as we inherit the national reach and footprint of First Focus operations along with access to substantial investments in automation and business intelligence.  Equally, First Focus clients will benefit from Ordyss’ expertise in custom Service Desk solutions, strategic ICT Consulting and specialist ICT Recruitment services.

Strong alignment

While First Focus offer the same commitment to excellence and passion for customer service, most importantly they share Ordyss’ values-based approach to people and partnerships.  Like Ordyss, they offer solutions free from vendor bias, no contract lock-ins and no sales reps, focusing instead on building world-class solutions and long lasting outcomes-based relationships with clients.

We look forward to combining the best parts of Ordyss with the best parts of First Focus, and delivering clients the same unrivalled commitment to superior service and solutions they have come to know and trust.

Ordyss will continue to operate under its own brand, acting as the government and enterprise arm of the First Focus family, while we access the expertise and support of a national MSP.  Similarly, the Ordyss management and technical teams remain unchanged and will continue to partner together to drive the best possible outcomes for our clients in 2021 and beyond.

1 To learn more about First Focus, visit: