5 Winning Technology Habits

5 Winning Technology Habits


IT, the great enabler - 5 technology habits of winning businesses

Become a technology-smart business and leave rivals eating your dust.  It sounds simple, right?  But what works well for one business may not necessarily work for another.  There are more choices, more technologies, than ever - and more sales people hoping you're going to be the path to their next big commission cheque.

Just as no two businesses are the same, there is no single magic solution that works for everyone, no matter what the glossy brochures may say.  There are a few things, though, that we have noticed the most successful businesses have in common when using IT to gain competitive advantage. These methods apply in every sector and across businesses of all size:

1.    Firstly, what are your business objectives? 

Be clear on what you want to achieve from a business perspective.  We spend a lot of time talking to clients about their business objectives before we even think about bringing technology into the equation. This ensures that whatever technology solution is ultimately selected supports the business, rather than the other way around.

2.    Get the basics right.

When you see a business 'wow' customers with an awesome new product or service, you can be sure their IT department isn't wasting all its time wrestling with infrastructure.  The aim is to put in place systems that just work, without fuss.  This pays off financially too - not only do efficient systems cost less, but the right foundations tend to make future projects less costly, with a much faster turnaround.

3.    Keep it simple.

With rising demands on IT and shrinking budgets, simplicity is both a financial and operational imperative.  IT environments have a habit of becoming unwieldy and complex over time, causing overspend and a lot of management headaches.  The good news is that big-name vendors like Lenovo and VMware have been putting a big focus on simplicity.  We're also seeing more businesses recognise the advantage of contracting IT specialists to manage some parts of their environment, so their own people can dedicate more time to business growth projects.

4.    Get expert help with complexity.

There is often strong business justification to introduce potentially complex new technologies and services.  The right advice at the outset though can be the difference between knockout business strengths and harmful disruptions. Whether you're beefing up security, supporting mobile employees or introducing analytics, a good technology partner will already have experience in similar projects and can offer the benefit of a wider perspective.  A great partner will go that extra step and introduce you to other clients who have successfully rolled out similar projects.

5.    Make the right cloud choices.

There's no doubt that cloud solutions can make terrific economic sense, but the businesses that get the most out of cloud are adept at matching the right cloud services to the outcome they need.  For some, it might be a major part of their strategy to build a private cloud, while for others the best cloud benefits may be found in Office 365 licence advantages or enhanced disaster recovery options. Proper preparation is key to getting the right mix - the right scrutiny of interdependencies and careful cost evaluations weed out the poorer options and identify the cloud champions.

If we were to add to that list, avoiding salespeople or companies with unbreakable contracts would be worth a mention.  After all, if you're a captive customer, there may be little incentive to wow you with great service! That's why our strategy is not to employ sales reps, and we don't lock customers into inflexible contracts - they stay with us because they want to, not because they're forced to.

For more information about winning business technology, or to talk about IT without a salesperson in sight, contact our friendly, locally based team.  We'd love to hear from you.

Contact : Roslyn Hunter - rhunter@ordyss.com / +61 7 3352 8512