Managed Services

Manage your IT operations with a new level of confidence

Ordyss offers a comprehensive IT Managed Services solution to provide peace of mind in even the most demanding business environments.

With a range of services that can be accessed in isolation, or as part of an integrated suite of services, Ordyss offers a highly flexible and reliable service to support business growth, and streamline operational processes. 

Whether you're looking for a full IT Service Desk solution, or simply support for your own IT team, the Ordyss team will tailor a Managed Services solution built 100% around your needs, and your budget.  And because everything we do is backed by our commitment to IT service excellence, you are guaranteed of a superior service experience, without compromise.

Ordyss Managed Services program includes:

  • ITIL*-aligned 24 x 7 National Service Desk
  • 24 x 7 Network Operations Centre (incl. fully manned Systems Monitoring Solution)
  • ICT Project Implementation & Management
  • Systems & Network Administration
  • Hosted / Cloud Infrastructure Solutions
  • Internet / Cloud Security
  • ITIL Continual Service Improvement framework
  • Asset & Inventory Management, including Vendor Management
  • Hardware & Software Procurement, including Licensing Management
  • Management and Operational Reporting
  • Business Continuity Planning & Disaster Recovery Solutions

*The Information Technology Infrastructure Library (ITIL) is a set of good-practices for IT service management that focuses on aligning IT services with the needs of the business.

What are the Benefits?

A comprehensive Managed Services solution will not only increase your ability to effectively manage your core operations, but will dramatically increase the time available for you to do it.  

Outsourcing key IT services to a specialist provider like Ordyss will also allow you to allocate and manage your technology spend in the most efficient way possible, and with complete visibility.

Ordyss Managed Services solutions allow you to tap into the expertise of a world-class ICT team with access to the latest technology and tool sets, and most importantly - the power to revolutionise the way you do business. Our technical teams are complemented by an internationally accredited management team who are committed to supporting a level of proactive planning and operational efficiency to truly transform your operations.

All Ordyss Managed Services are supported by our senior strategy and consulting teams and the benefit of wide-ranging industry experience.

"...I've spoken with Ordyss and we are on the air. They are great - their expertise and professionalism astounds me every time.  No matter what we call about, they always know the answer."

Remote Site User
Ordyss' Geographically Dispersed Client
[600 staff]