Remote Support

Ordyss Remote Log-in

Please click on the above link to download our Remote Support App if/when requested by your Ordyss support rep.

A pop-up box similar to that depicted below will likely appear. 

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Pop-Up Box

Alternatively, depending on the device you are using, a different pop-up may appear, as follows:

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Alternate pop-up view

 

Whichever pop-up box displays for you, simply Click on 'Run' and the necessary files will download, enabling our Support Team to better assist you. 

Despite the standard warning messages, please be assured that the file is completely safe to run.   

Thank you for your co-operation and assistance.